Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, email address, phone number, company name, and any other information you voluntarily provide through our forms or communication channels.
• Technical Information: IP address, browser type, operating system, device information, and pages visited on our website.
• Communication Data: Information you provide when you contact us via email, phone, or online form.
• SMS Consent Data: If you opt in to receive SMS messages, we collect your phone number and consent preferences.

2. How We Use Your Information

We use the information collected to:

• Provide and manage our services.
• Respond to your inquiries and support requests.
• Send billing, administrative, and informational messages.
• Send promotional or marketing messages (only if you’ve opted in).
• Improve our website, products, and services.
• Comply with applicable legal obligations.

3. SMS Communications

If you choose to receive SMS messages from Your Medical Billings, we may send:

• Service updates or appointment confirmations
• Billing or payment reminders
• Promotional or informational messages (if you consent)

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliated for marketing purpose.

We may share limited information only with:

• Service providers assisting us in website operations, payment processing, or communication.
• Legal authorities if required by law or to protect our legal rights.

All partners are required to maintain strict confidentiality and data security standards.

5. HIPAA Compliance and Protected Health Information (PHI)

Your Medical Billings complies fully with the Health Insurance Portability and Accountability Act (HIPAA) and protects all Protected Health Information (PHI) we receive or process. PHI includes any information related to an individual's health status, healthcare, or payment for healthcare that can be linked to a specific person.

• We use secure, encrypted systems for transmitting and storing PHI.
• Access to PHI is restricted to authorized personnel who require it for operational or billing purposes.
• We maintain Business Associate Agreements (BAAs) with all vendors or third parties that handle PHI on our behalf.
• We do not sell, rent, or disclose PHI to any unauthorized entity.
• Patients have the right to request access, amendment, or an accounting of disclosures related to their PHI.

All PHI is handled in accordance with the HIPAA Privacy, Security, and Breach Notification Rules. In the event of a data breach involving PHI, affected individuals will be notified in compliance with federal regulations.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, track website performance, and collect usage data. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Your Rights

You may request to:

• Access, correct, or delete your personal information.
• Withdraw your consent for marketing communications.
• Access or correct your PHI in accordance with HIPAA regulations.

To exercise these rights, contact us at info@yourmedicalbillings.com.

9. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your HIPAA rights, please contact us:

• Email: info@yourmedicalbillings.com
• Website: https://yourmedicalbillings.com